Refund & Returns Policy

Last Updated: June 2026

At Shop Rover Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

• The product is damaged or defective.
• You received the wrong item.
• The product is unused, unwashed, and in its original condition with all tags attached.

Non-Returnable Items

Returns will not be accepted for:

• Products that have been used, washed, or altered.
• Products without original tags or packaging.
• Items purchased during special clearance or final sale promotions.

Return Process

To request a return:

1. Contact us at support@shoprover.in
2. Provide your Order ID and product images (if applicable).
3. Our support team will review your request and guide you through the return process.

Refund Process

Once we receive and inspect the returned product:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Shipping Charges

• Original shipping charges (if any) are non-refundable.
• Return shipping charges may be deducted unless the return is due to our error.

Contact Us

For any return or refund-related queries, please contact:

Shop Rover Store
📧 Email: support@shoprover.in
🌐 Website: www.shoprover.in